Information Management Helps Canadian Soldiers On the Job
CIPA award-winning solution gives Armed Forces greater worldwide knowledge
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For More Information:Contact:norm.kirkpatrick@cipa.com (905) 952 0778 |
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TORONTO, November 2, 2004 - When a Canadian officer on active duty in Kabul needs to know how to conduct vehicle convoy operations, how does he obtain knowledge on the subject from others who have been in the same situation?
He uses information technology - a unique knowledge-management system designed and implemented by the Canadian Armed Forces, which makes information available anywhere in the world to enable the army to respond faster to dangerous situations.
This system, called the Army Lessons Learned Knowledge Warehouse, has won the Diamond Award of Excellence from the Canadian Information Productivity Awards (CIPA), as the best IT project implemented in Canada in 2004.
Lieutenant Colonel Jacques Hamel, Director of Land Command & Information for the Department of National Defence, accepted the award at the 12th annual CIPA Gala Banquet at the Westin Harbour Castle Hotel before a black-tie audience of senior executives from across Canada.
The Army Lessons Learned Knowledge Warehouse connects Canadian soldiers by satellite to a data warehouse, from which they can draw information by asking questions through a Web application. Information gathered from previous army experience can be available within minutes, compared with the six months to a year it used to require.
This remarkable innovation is one of 19 results-based IT solutions selected as winners of the 2004 CIPA competition. CIPA, www.cipa.com, is Canada's oldest and largest awards program in the field of information technology and the premier showcase for Canadian IT and innovation.
"The organizations honoured tonight have implemented solutions that clearly show how information technology improves the quality of life in Canada - and even the protection of life," said CIPA President & CEO Norm Kirkpatrick.
Alain Beaudry, President of Capgemini Canada, CIPA Managing Sponsor, added, "These companies and institutions have again demonstrated that Canada knows how to be competitive on the world stage."
The Army Lessons Learned Knowledge Warehouse solution also won the Gold Award in the category of Efficiency & Operational Improvements. Other Gold Award winners by category are:
- Ministère de l'Emploi, de la Solidarité sociale et de la Famille - Customer Care;
- BC Interior Health Authority - Mobile Solutions
- Ontario Ministry of Finance - Organizational Transformation
Winning solutions in all four categories are as follows:
| Category | Organization | Project Name |
| Customer Care | ||
| Gold Award of Excellence | Ministère de l'Emploi, de la Solidarité sociale et de la Famille |
Online Job Market |
| Silver Awards of Excellence | Bell Canada | Emily -- Voice Recognition for 310-BELL Customer Care |
| Hydro One Networks Inc | Integrated Real-estate Information System |
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| ING Bank of Canada (ING Direct Canada) |
MAPS -- Mortgage Application Processing Solution |
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| University Health Network, Mount Sinai Hospital and MDS Inc. |
Patient Results Online | |
| Efficiency & Operational Improvements | ||
| Gold Award of Excellence | Director of Land Command & Information (DND) |
Army Lessons Learned Knowledge Warehouse |
| Silver Awards of Excellence | Bombardier Aerospace | Transforming an Employee Portal into an Information Hotspot |
| Quebec Ministère des Ressources naturelles |
Relévs Ariéns à Reference Spatiale (Aerial Surveys for the Geo-referencing of Natural Disturbances) |
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| Ontario Ministry of Transportation |
International Registration Plan | |
| TELUS Mobility | Channel Self-Service | |
| Mobile Solutions | ||
| Gold Award of Excellence | BC Interior Health Authority | Mobile Community Care - Bridging the Distance |
| Silver Awards of Excellence | adidas-Salomon Canada | Increasing Efficiency Through Wireless Technology |
| Department of Health, Government of Nunavut |
Ikajuruti Inungnik Ungasiktumi (Translated from Inuktitut: A tool to help people that are far away) |
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| Organizational Transformation | ||
| Gold Award of Excellence | Ontario Ministry of Finance | Ontario's Integrated Financial Information System |
| Silver Awards of Excellence | Dell Financial Services Canada Limited |
Helix: Powerful Technology Enabling Business Transformation |
| Desjardins General Insurance Group |
Integration of Two Insurance Companies Acquired Outside Quebec |
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| Ontario Ministry of Natural Resources |
Natural Resources & Values Information System (NRVIS) Version 3 |
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| RBC Financial Group | Client Centric Risk Assessment and Credit Granting System |
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| Judges' Innovation Award | City of Fredericton | Fred-eZone Wi-Fi: Intellectual Infrastructure for a Smart Community |
CIPA is supported by industry sponsors including Hewlett-Packard (Canada) Co., Microsoft Canada Co., Sharp Electronics of Canada Ltd., managing sponsor Capgemini Canada, and allied technology associations. The CIPA mission is to find visionary organizations that have developed innovative results-based technology solutions in the areas of mobile solutions, efficiency and operational improvements, customer care and organization transformation.