What is CIPA?

CIPA is a Canadian association of licensed, retail pharmacies. We sell safe and affordable prescription drugs made by the leading name-brand manufacturers at prices up to 80 percent less than U.S. pharmacies. CIPA member pharmacies have served more than 10 million patients since the organization’s founding in 2002, with a 100% perfect safety record. This makes CIPA an immediate and credible part of the solution to exorbitantly high drug prices in the U.S.

Are all medications shipped from Canada?

CIPA members sell Health Canada-approved medications from their licensed pharmacies in Canada. In addition, CIPA members have relationships with regulated international pharmacies and inspected fulfillment centers based in other parts of the world that sell and directly deliver medications to patients from where they are located. Patients make the choice from where their medications will be delivered, and this is confirmed with them at time of purchase.

Should I buy from a website that is not CIPA certified?

CIPA certification assures you that the pharmacy provider is licensed, reputable and adheres to stringent safety protocols. CIPA member pharmacies:

  • require valid and signed prescriptions, typically for 90-day supplies of drugs and health maintenance medications;
  • obtain demographic and medical information from the patient and maintain a health profile with medication history to avoid adverse drug interactions;
  • have a licensed pharmacist on staff for patient consultation;
  • do not sell controlled substances; and
  • ensure patient privacy by following the same stringent confidentiality and safety procedures as U.S. pharmacies.

Additionally, CIPA members do not send any unsolicited email (SPAM) or sell addresses to others. For your safety and privacy, we recommend dealing only with sites displaying the CIPA seal.

How can I make sure a website is CIPA certified?

CIPA certified websites display the CIPA seal as displayed below. Since this seal has become so respected for trustworthiness and integrity, some websites have copied the seal and placed it on their sites. These sites are masquerading as CIPA members but they are not. Always cross-check the CIPA.com website to ensure that a site selling medications is truly a CIPA member. To verify a member, click here.

Does the CIPA office sell medications?

CIPA is an association of pharmacies, and is not a pharmacy or wholesaler itself. The CIPA office does not stock, supply or distribute any pharmaceutical products. This is done by individual CIPA member pharmacies which are listed on our website.

Please contact a member pharmacy displaying the CIPA seal and that is verified at our website to answer any questions and have your prescription filled.


How can I find out how much it will cost to order my medication from a CIPA member?

Please visit any of the CIPA member websites on our Certified Safe Online Pharmacies list.  Each one has a search tool to allow you to type in the name of your medication and see what options you have for ordering.


I want to avoid going to the doctor to get a prescription.  Can I order from a CIPA member?

CIPA member pharmacies require a valid prescription from your physician for any medications that are sold as a prescription drug where you live.


I know the U.S. charges too much for my medication, but some of the prices I see at CIPA member websites are too good to be true.  How can that be?

CIPA members sell Health-Canada approved medications from their pharmacies in Canada, and have relationships with licensed international pharmacies to offer the same safety and even greater savings.  Most countries outside of the U.S. have mechanisms in place to ensure that drugs are not priced excessively.  In Canada, it’s the Patented Medicine Prices Review Board (PMPRB).


How can I trust that CIPA member pharmacies are what they say they are?

CIPA Members must meet strict Standards of Practice to qualify for membership. Once becoming a member, CIPA members are monitored and their facilities inspected to ensure ongoing compliance with all Standards and policies.


Do you have a ranking of CIPA member pharmacies?  Are some better than others? I need it to be safe AND affordable.

All CIPA members adhere to the strict safety and privacy standards established by the Association.  As a result, you will receive the same quality of product and professionalism regardless of which CIPA member website you choose.


An industry association such as CIPA is mandated to represent its members.  How can I trust that it represents my interests as a patient?

While CIPA members pay a fee for the right to carry the CIPA Seal, not all online pharmacies qualify for membership, nor would all online pharmacies choose to adhere to the strict standards required of CIPA members.  CIPA members are subject to ongoing monitoring and inspection of their practices and dispensing facilities and are subject to disciplinary action should they not comply with all practices and policies. Learn more about avoiding rogue websites here.


What do I do if I have a complaint about a CIPA member?

The CIPA office represents the interests and reputation of the Association, and this includes making sure that each patient receives excellent service from its CIPA member pharmacy. As a result, if there is ever a concern about your experience with one of our members, we urge you to contact us.